This Privacy Policy explains what personal data sprinterdog.com collects when you visit or buy from our store, how we use it, and the rights you have over it. We only collect what we need to run the shop and fulfil your orders.
What we collect
- Order & account details — name, email, billing and shipping address, and phone number.
- Payment information — processed securely by our payment providers; we never see or store your full card number.
- Usage data — pages visited, device and browser info, collected through cookies and similar technologies.
- Messages — anything you send us through the contact form or by email.
How we use it
- To process, ship and support your orders.
- To manage your account and, if you opt in, send you updates and offers.
- To prevent fraud and keep the store secure.
- To improve our products, site and service.
Legal basis (GDPR)
We process your data to perform our contract with you (fulfilling orders), on the basis of your consent (marketing, non-essential cookies), and for our legitimate interests (securing and improving the store). You can withdraw consent at any time.
Sharing your data
We share data only with the providers who help us operate: payment processors, shipping carriers, and hosting/analytics services — each bound to protect it. We never sell your personal data.
Cookies
We use cookies to run the cart and checkout, remember preferences, and understand how the site is used. See our Cookie Policy for details and how to control them.
Data retention
We keep order records for as long as required for accounting and legal obligations, and other data only as long as needed for the purposes above.
Your rights
You have the right to access, correct, delete, restrict or port your data, and to object to certain processing. You may also lodge a complaint with your local data protection authority. To exercise any of these, contact us at info@sprinterdog.com.
Security
We use encryption (HTTPS) and reputable providers to protect your data, though no method of transmission is ever completely secure.
Contact
Questions about this policy? Email info@sprinterdog.com or use our contact page.